HDD SSD Duplicator FAQ

Demystifying the HDD/SSD Duplicator: Your FAQs Answered

Is it possible to clone HDDs of varying sizes?

Absolutely. You can indeed clone HDDs of different sizes. However, you must be aware of the copy mode you’re using. If you're utilizing the quick system and data copy mode, the duplicator will check if the data are within the range of the target’s capacity. If the data exceed the capacity of the target, duplication will not be permitted.

Furthermore, if you’re duplicating NTFS formatted data, the target HDD’s capacity must exceed the source HDD’s by at least 1MB.

The HDD duplicated by data and system quick copy mode: will target work the same as source HDD?

Yes. The duplicator copies the source HDD bit by bit even in quick copy mode. The quick copy will analyze the HDD first, and duplicate all system and files of the source.

Can you support 3TB HDD duplication?

Yes

Is it possible to duplicate IDE HDDs?

Yes. IT series can support copying with a SATA-IDE converter. Please contact your distributor for purchasing the converter.

Is SAS HDD copying possible?

Yes. IT/MT SAS series can copy.

Why did the copy operation fail?
    • If you're duplicating data in NTFS format, ensure the target HDD’s capacity is at least 1MB larger than the source HDD’s.
    • If the copy process halts and fails mid-operation, verify if there are too many bad sectors in the target or source HDD. You can increase tolerance for bad sectors using Function 6.2 Skip Error.
    • If the reason for the failure remains unclear, document the operation process in as much detail as possible, including LCD display images if available. This will aid in diagnosing the issue.

Include information such as how the duplicator was operated, model/version, brand, capacity, data size, format, partition of source/target HDDs, and a full problem description.

Why might a copy operation be slow?

A few factors might result in slow copying:

    • HDD speed limitations — check the read/write speed of the HDD on your PC.
    • Physical placement of the HDD — avoid placing it tilted or vertically to reduce read/write speed impact.
    • Multiple HDDs duplicating at once — if only a few targets are affected, the connector module or mobile rack may be damaged.
How can I ensure the accuracy of the copy?

You can use Function 2. Compare to conduct a bit-by-bit comparison of the source and target HDDs, guaranteeing data accuracy.

Where can I purchase a mobile rack or module?

Contact us, we’d be more than happy to assist you in finding the accessory that will work with your device.