1 to 2 SD microSD Memory Card Duplicator - Mini Series

Questions & Answers

Q1. Can you explain the contrast between "Quick Copy" and "Whole Media Copy"?

1. Quick Copy: (Accessible via Function 7.2 Copy Area – System and Files) This process accelerates the duplication time by focusing on areas with data in the recognized formats. When "Quick Copy" is chosen, the duplicator examines data attributes like formats, sizes, and locations. Following this analysis, duplication begins. It's important to note that if the source data exceeds the capacity of the target, the copy process will fail.
2. Whole Media Copy: (Accessible via Function 7.2 Copy Area – Whole Media) This mode skips the data analysis and proceeds directly to an exhaustive bit-by-bit replication of the entire source device. Although this method delivers the highest fidelity data replication, it is comparatively slower than Quick Copy.

Q2. Why is my duplication process moving slowly?

Our U-Reach flash duplicators are designed to deliver high copy speeds up to 33MB/sec. If your flash device is copying at a slower pace than anticipated, try using "Function 6.2 Measure Speed" to evaluate the read and write speeds of your devices. For instance, if the calculated write speed is 10MB/sec, duplicating 1GB of data should take roughly 2 minutes.

Q3. Which diagnostic tools does the flash duplicator provide?

We offer three principal diagnostic tools:

1. Function 4: Media Check This function conducts thorough quality assessments on the inserted flash devices, performing a bit-by-bit scan to identify potential bad sectors in your flash devices.
2. Function 6.2: Measure Speed This function evaluates the actual read and write speeds of your flash device within a 10-second time-frame, assisting with device quality control by predicting duplication durations.
3. Function 6.3: Capacity Check This tool measures the real capacity of any inserted device. It's a handy utility for detecting any fraudulent Flash devices you might have acquired.

Q4. How can I guarantee the accuracy of data duplication? To ensure data duplication accuracy, follow these steps:

1. Use "Function 6.8 Calc. Checksum" to ascertain source data consistencies and record the checksum value.
2. Select "Function 2 Compare" to authenticate target data consistencies, employing a hardware-enabled bit-by-bit comparison. This function guarantees that the target data matches the source data.

Q5. Why does a "No Update File” message appear during a BIOS update?
To troubleshoot this issue:

1. Confirm that the BIOS file has been unzipped.
2. Make sure the BIOS file is stored directly in the root directory of the device, outside any folders.
3. Transfer the BIOS file to another device and ensure that device is high-quality.
4. Redownload the BIOS file and save it again. Temporarily deactivate any software utilities that may interfere with the download.
5. Verify that the BIOS file matches the product model requiring the update.

Q6. Why does duplication fail immediately after starting the copy process?

1. Ensure the capacity of the source device is smaller than that of the target devices.
2. For NTFS formatted source devices, the capacity of the target device should be at least 1MB larger.
3. Check the source device on a PC to confirm it's accessible without errors.
4. If you're duplicating SD card devices, verify they are not locked.

Q7. Why are some ports showing a red indicator light after completion of the copy?

1. If a specific socket consistently shows a red light, it might be significantly worn out. Contact your local vendor for a socket replacement.
2. If you're using Flash adapters like the MicroSD-to-SD adapter or the USB adapter for copying SD/MSD/CF and so on, it might be due to poor adapter quality. Try using a different adapter brand. If you need to copy large quantities, our professional Flash duplicators like Combo SD/microSD Flash duplicators are ideal.
3. If you need to run the copy process multiple times, the quality of your flash could be unstable, which might lead to data loss.
4. If there's a high failure rate, try slowing down the transmission speed by selecting "Function 7.9 Working Mode". This could improve copy quality and ensure successful results.

Q8. Why isn't my flash device recognized after insertion?

1. 1. If you're using Flash adapters like the MicroSD-to-SD adapter or the USB adapter for copying SD/MSD/CF etc., poor adapter quality might be causing instability. Try a different adapter brand. Our professional Flash duplicators like Combo SD/microSD Flash duplicators are recommended for large-scale copy jobs. Reach out to us for the most suitable solution.
2. If you're using an ultra-slim or nonstandard USB, consider purchasing a USB extension cable. The compact connections on these cables can resolve USB detection issues.
3. Multi-port adapters are not supported by our equipment. "All-in-one" card readers are classified as multi-port adapters.

Q9. Can a 2GB device be copied to a 1GB device?

Yes, as long as the data and format of the source drive don't exceed the capacity of the target drive(s).

Q10. Can a 1GB device be copied to a 2GB device?

Yes, but be aware that the file allocation table (FAT) from the source will be cloned to the target, causing your PC to perceive the 2GB device as a 1GB device. As a result, we highly recommend using devices of equal capacities for all duplication tasks.

Q11. Is copying encrypted data possible?

Since encryption can be applied in many ways, like software or hardware encryption, if you're unsure about the encryption type, you might need to conduct some tests. Before you start, make sure the target drive's capacity is at least equal to that of the source drive. Follow these steps:

1. STEP 1. Use the Data Area Copy on the Duplicator. Depending on the outcome, consider these scenarios:
   • S1. A green light indicates the copy is successful, and the device works as expected. (OK)
   • S2. A red light at the start of replication indicates the device is not detected. (FAIL)
   • S3. A green light appears, but the device doesn't function normally. (Proceed to STEP 2)
   • S4. A red light during copying or near completion. (Proceed to STEP 2)
2. STEP 2. Use the Whole Media Copy on the Duplicator.
   • S1. A green light indicates the copy is successful, and the device works as expected. (OK)
   • S2. A green light appears, but the device doesn't function normally. (FAIL)

If the device still doesn't function normally after performing the Whole Media Copy, the encryption might be tied to a specific device serial number or model. Thus, even if copied, the device won't work.